Privacy policy

Kapulana さん San’s Privacy Policy

Kapulana-san Privacy Policy
Effective Date: April 2025
Your privacy matters to us. At Kapulana さん San, safeguarding your personal data is a top priority. This Privacy Policy explains what information we collect, why we collect it, and how we use, store, and protect it. By using our website or purchasing from Kapulana-san, you agree to the practices described in this
Privacy Policy.

1. Information We Collect
We may collect the following personal information when you interact with our website:
Contact Information: Name, address, email, phone number
Account Information: Login credentials, shipping address, billing details
Order Details: Product selections, measurements (for custom orders), returns, and refunds
Technical Data: IP address, browser type, device, OS, referring/exit pages, and session data
Communication: Any messages, customer support emails, reviews, or feedback you send us
We collect this data when you:
Create an account
Make a purchase
Subscribe to our newsletter
Contact our support team
Browse our website (via cookies and analytics)

2. How We Use Your Data
We use your data to:
Process and ship your orders
Communicate order confirmations and updates
Provide tailored customer support
Personalize your shopping experience
Detect and prevent fraud
Send newsletters and promotions (only with your consent)
Fulfill legal obligations and resolve disputes

3. Legal Bases for Data Processing
Depending on your location, we rely on the following legal grounds to process your data:
 Consent
 Contractual necessity (e.g., to fulfill your order)
 Legitimate interest (e.g., fraud prevention, service improvement)
 Legal obligation

4. International Data Transfers
Kapulana-san operates globally. Your personal data may be transferred to — and maintained on — servers located outside your country or jurisdiction. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
Standard Contractual Clauses (SCCs)
GDPR-compliant cloud services
Third parties who adhere to strong data protection frameworks

5. Data Security
We follow industry-standard practices to protect your personal data:
SSL encryption
AES-256 secure storage for payment data
Role-based access for staff
Secure third-party payment processors
While we take every precaution, no system is 100% secure. Please safeguard your own login credentials.

6. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tools to:
Remember your shopping cart
Customize site content
Measure website performance
Improve user experience
You can manage cookies in your browser settings. Disabling cookies may affect website
functionality.

7. Third-Party Services & Data Sharing
We only share your data with trusted partners to operate our business, including:

Payment gateways (e.g., Stripe, PayPal)
Shipping & logistics providers
Web analytics tools (e.g., Google Analytics)
Email marketing platforms
These providers only access data needed to perform their services and must comply with data protection laws. We do not sell or rent your personal data to third parties.

8. Your Data Rights
If you’re an EU resident (GDPR):
You have the right to:
Access your personal data
Rectify inaccuracies
Request deletion (right to be forgotten)
 Restrict processing
Object to direct marketing
Data portability

File a complaint with your data protection authority
If you’re a California resident (CCPA):
You may request:
The categories and sources of personal data we’ve collected
Deletion of your personal data
Opt-out of data sales (we don’t sell personal data)
To exercise your rights, contact us at info@kapulanasan.com. We’ll respond within 30 days.

9. Data Retention
We store your personal data only as long as necessary:
For active customers: until your account is closed
For legal compliance: up to 7 years (e.g., tax regulations)
For marketing: until you opt out or withdraw consent
You may request deletion of your data at any time, unless required for legal reasons.

 10. Children’s Privacy
Kapulana-san does not knowingly collect or store data from individuals under 13 years old (or age of consent in your jurisdiction). If we learn that a child’s data has been submitted, we’ll delete it immediately.

11. Updates to This Privacy Policy
We may occasionally update this Privacy Policy to reflect legal, technical, or business changes.
The latest version is always available on our website.
Significant changes will be announced via email or site notice.
Last Updated: April 12, 2025

12. Contact Us
If you have any questions, concerns, or wish to exercise your data rights, contact:
Kapulana-san Data Protection Team
 Email info@kapulanasan.com
 Website www.kapulanasan.com